Product prices are inclusive of all taxes and fees. All prices are in Euros. Shipping within Italy is free on orders above 49 €.
Customer may pay Products and delivery costs by Credit Card, PayPal, bank transfer.
The circuits on which it is possible to buy on the Website are:
Diners Club International
Once the order is confirmed, the Customer shall be redirected to PayPal's website where he/she may carry out the payment with his/her account or by using a card, also a prepaid one, or also in the manner accepted by Paypal and in compliance with the relevant conditions.
If the purchase is made by a professional it shall be possible to request the issuance of the invoice by selecting the appropriate box during the ordering procedure and entering the billing information including tax code and/or VAT number. In that case, the invoice shall be sent by email to the indicated address. The professional is responsible for the proper entry of the billing data and he/she is expressly informed that if no invoice request is carried out during the ordering, it may not be requested at a later stage.
In case of lack of conformity of the Products sold by Calabria Food the Customer shall immediately contact the Customer Service using the appropriate contact form accessible on the Website in the “Customer Care” section.
The sale of Products shall be subject to the legal warranties provided in the Consumer Code. The Customer is entitled, at his/her option and to the extent that the type of the Product permits so, to a free of charge restoration of the Product’s conformity by repair or replacement, or to an appropriate reduction of the price or to the termination of the agreement. The Customer looses these rights if he/she does not report the lack of conformity to Calabria Food within two months from the date in which he/she discovered the defect, unless the Product by its nature is perishable or subject to expire in a shorter term, in which case the defect shall be reported within that reduced time.
Information relating to the Products provided through the Website are constantly updated. However, it is not possible to guarantee the complete absence of errors of which Calabria Food may not be held responsible, without prejudice to cases of wilful misconduct or gross negligence.
Calabria Food reserves the right to correct any errors, inaccuracies or omissions also after an order has been sent, or to change or update information at any time without prior notice, without prejudice to the rights of the Customer under these General Terms and Conditions and the Consumer Code.
Without prejudice to cases of wilful misconduct or gross negligence, every Customer's right to compensation for damages or to the recognition of an indemnity is excluded, as well as any liability in contract or tortious liability for direct or consequential damages to persons and/or things, caused by the lack of acceptance or even partial fulfilment of an order.
Calabria Food promotes responsible alcohol consumption and accepts no liability, without prejudice to the cases of wilful misconduct or gross negligence, in the event of purchase made by minors of 16 years. Buyers who purchase any alcoholing drink declare to be 18 years old or older in accordance with Italian law (art. 7 DL 158/2012) and Calabria Food accepts no liability in the event of purchase done by minor of 18 years that has declared to be older.
Any complaint shall be forwarded to Calabria Food using the appropriate contact form accessible on the Website in the “Help” section, or by calling 0984969121 (from abroad +39 ) Service is available Mon-Fri 9.00 a.m.-5.00 p.m. CET, by registered letter with a return receipt except holidays:
CALABRIA FOOD SRL
Zona Industriale Piano Lago
8750 MANGONE (CS)
Calabria Food is committed to reply to all requests received within a maximum of 7 working days.